On ebay I purchased a group of 25 Unc world coins for only $3.45 with the intent to get my kids started with a coin collection. When I received the coins it was a decent variety with no U.S. coins (that was a good thing) and almost no common Euros (another good thing). I was more than happy and in all honesty I did not think that for the price there would be some numismatic gold mine. The only thing that was out of place was that not all the coins were UNC as described but hey for $3.45 it didn't matter.
I followed the purchase up with Positive feedback rating and simply stated "Not all coins were unc but cannot complain for the price". The seller then followed up and realized they made a mistake and shipped the wrong set of coins and that my batch went to someone else. I told the seller it was no problem and not to worry about. But this seller REFUSED to leave me happy and was bent on making me an EXTREMELY PLEASED customer. The seller sent out an entirely new batch and I was even compensated xtra coins for the mistake!!! I was totally flabbergasted as I have never seen such customer service from any seller on e-bay and was so impressed that I just had to share my experience.
So if anyone has to deal with "jpotter81" I cannot repeat how great of a seller this person is and you will not be disappointed with their level of commitment to the customer!
-Ken